Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app, PinDrop Reviews, and its associated services.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name and address), your devices, and even information about how you use an app or online service.

In the event our app contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using our app and its associated services.

"Automatically collected" information refers to any information automatically sent by your device in the course of accessing our app and its associated services.

Log Data

When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device's Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage.

We use a self-hosted analytics tool (Umami) to collect anonymized traffic and usage data across all pages of our app. This tool does not use cookies and does not share data with third parties. The analytics data is stored on our own infrastructure in Germany.

Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information when you register an account or contact us, which may include:

• Name
• Email

User-Generated Content

We consider "user-generated content" to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our platform. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be accessible to others who have access to the relevant review link. Once published, it may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our app:

• Register for an account
• Post a comment or otherwise participate in our online community
• Use a mobile device or web browser to access our content
• Contact us via email or similar technologies

We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our app's core features and services
• To enable you to customize or personalize your experience of our app
• To contact and communicate with you
• For analytics and business development, including to operate and improve our app
• For security and fraud prevention, and to ensure that our app is safe and secure
• For technical assessment, including to operate and improve our app

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third-party service providers for the purpose of enabling them to provide their services, including IT service providers, data storage, hosting and server providers, and error loggers
• Our employees, contractors, and/or related entities
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law
• An entity that buys, or to which we transfer all or substantially all of our assets and business

Third-party services we currently use include:

• Resend — transactional email delivery
• Bunny.net (BunnyCDN / Bunny Storage) — storage and delivery of uploaded files; servers located in Germany

Your Rights and Controlling Your Personal Information

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, or incomplete, please contact us. We will take reasonable steps to correct any information found to be inaccurate.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law, please contact us using the details below. We will promptly investigate your complaint and respond in writing.

Unsubscribe: To opt-out of communications, please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

Limits of Our Policy

Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact all our registered users with the new details and links to the updated or changed policy.

Additional Disclosures for U.S. State Privacy Laws

The following section includes provisions that comply with the privacy laws of these states (California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to residents of those states.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals.

California Privacy Laws (CCPA / CPRA)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes. To make such a request, please contact us with "Request for California privacy information" in the subject line. You may make this type of request once every calendar year.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:

• Identifiers, such as name, email address, account name, IP address, and an ID or number assigned to your account
• User-generated content, such as uploaded design files, comments, and annotations submitted through our app

Right to Know and Delete

You have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

You have the right to request information from us regarding the manner in which we share certain personal information with third parties for their own direct marketing purposes. To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include "Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code.

Additional Disclosures for GDPR Compliance (EU)

Data Controller / Data Processor

We, PinDrop Reviews, are a Data Controller with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We collect and use your personal information on the following grounds:

• Consent — where you give us consent to collect and use your personal information for a specific purpose
• Performance of a Contract — where you have entered into a contract or transaction with us
• Legitimate Interests — where we assess it is necessary for our legitimate interests, such as to provide, operate, and improve our services
• Compliance With the Law — where we have a legal obligation to use or keep your personal information

International Transfers Outside of the EEA

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, in accordance with applicable data protection law.

Your Rights Under GDPR

Restrict: You have the right to request that we restrict the processing of your personal information.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest.

Data portability: You may have the right to request a copy of the personal information we hold about you in CSV format or other machine-readable format.

Deletion: You may request that we delete the personal information we hold about you. If you terminate or delete your account, we will delete your personal information within 30 days.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at:

PinDrop Reviews
pindropreviews.com/contact